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Frequently Asked Questions


Memberships:

How do I sign up for a membership? You can sign up online at www.discoveryparkofamerica.com or at the ticket counter at Discovery Park.
What special benefits do I receive for becoming a Discovery Park member? Discovery Park of America Member benefits are:
•General Admission into the park FREE with an annual membership pass
•10% off any purchase in the gift shop
•10% off any food purchase in the cafe
•Member emails about all the upcoming events and activities at Discovery Park each Wednesday
•Discounts on selected music events
•Discounts on all ticketed classes and events at Discovery Park (Like Wine and Paint, Clay Classes, Animal Education Series etc.)
May I share my season passes with someone else? No, each membership is meant to be exclusive to the person for whom it was purchased.
Will I receive the same benefits at reciprocal museums as I do at Discovery Park? At the present time, Discovery Park of America has not entered into any reciprocal museum arrangements.
What if I lose my season pass? Just let us know at the ticket counter, and we will print you a new ID card for a fee.
Do Members pay for Special Attractions? Members do have to pay for the special attractions.
How often may I visit as a Member? Unlimited
What special shopping benefits do I receive for becoming a member? You will receive a 10% discount in the Discovery Park Gift Shop and in the Discovery Park Cafe.
How do I get a gift card for a membership to Discovery Park of America? You can purchase a gift card for any amount by calling 731-885-5455 or by coming to the front ticket counter anytime Tuesday through Sunday from 10:00 a.m. until 5:00 p.m.

Admissions:

Do active military personnel, firefighters, police officers or teachers receive a discount? Discovery Park of America offers a 10% discount to AARP, AAA and anyone with a Military ID. (These discounts are for the cardholder only.)
What forms of payment do you accept? Cash, Check, Master Card, Visa and Discover.
Where can I purchase a ticket? Tickets may be purchased online at www.discoveryparkofamerica.com, at the ticket counter at Discovery Park or by calling 731-885-5455.
What if I have trouble using your online ticketing? If you have a problem with purchasing online, please call Discovery Park at 731-885-5455.
How do I reprint my tickets? When you get your online ticket, you can save it to your computer. Should you fail to do so, we will have a record of your purchase by name at the park.
What if I couldn’t print or have lost my ticket? We will have a record of your purchase, by name, at the park.
Why are special attractions not included in the daily admission and membership prices? Special attractions are timed and capacity limited. To be fair to all of our patrons, the special attractions are an additional fee of $3.95 each, or $9.95 for all three.
How do I get a gift card for general admission? You can purchase a gift card for any amount by calling 731-885-5455 or by coming to the front ticket counter anytime Tuesday through Sunday from 10:00 a.m. until 5:00 p.m.

 

Plan your visit:

How do I get to Discovery Park of America? We are located at 830 Everett Blvd., Union City, TN.
Where can I get information on the area and where to stay while visiting the Park? You can contact the local Obion County Chamber of Commerce at 731-885-0211 or the Reelfoot Lake Tourism Council at 731-253-2007. For information about Everett-Stewart Regional Airport, please call 731-885-1221.
What are your hours? Discovery Park of America is open from 10:00 a.m. until 5:00 p.m. Tuesday through Sunday. We are closed on Mondays except Memorial Day, Labor Day and the 4th of July if it happens to fall on a Monday.
Do you sell food and drink onsite? Yes, we have a Cafe at The Discovery Park of America.
My child has food allergies. Are there allergy-free options for us in the Cafe? Yes, and you may discuss your child’s food allergy needs in advance by calling The Cafe at Discovery Park at 731-885-5455.
Can I bring my own food and/or beverage to Discovery Park of America? No outside food or beverages are allowed at Discovery Park of America.
Do you allow backpacks? No, we do not allow backpacks at Discovery Park of America.
Do you have strollers and wheelchairs for rent? We have a limited number of strollers and wheelchairs available to our guests at no charge.
Is the Park accessible to guests with disabilities? We are 95%+ ADA accessible.
Is photography allowed? Yes, but we do ask that you do not use a flash when taking pictures of the artifacts.
Do you have an area for nursing mothers? We allow nursing mothers to use our Nurses Station to nurse. Simply ask for the location at the ticket counter.
Is there something to do for children who don’t know how to walk yet? We have a toddler play area and 1 ½ miles of sidewalk for strollers
What do I do if I lost something at the museum? Please call us at 731-885-5455 and let us know. We will do our best to find it for you.
How long will it take me to go through Discovery Park of America? People have told us that they cannot see everything in one day! We are open Tuesday through Sunday from 10 am-5 pm and we offer two day consecutive passes.


Group Sales:

Do you offer group discounts? Yes. please visit the Group section of our website.  We require 20 or more people for group rates. Educators, see below.
How do I purchase group tickets? You must purchase group tickets two weeks in advance of your visit by calling 731-885-5455 and asking for the marketing department. Group tickets are never sold on the date of your visit and may not be purchased online.
Will I receive confirmation of my group order? Yes, you will receive an email copy of your invoice
How does our group check-in? There are several options, depending on your group and the method of arrival. When you call to book your group, you will be given complete check-in instructions.
Where can our bus park? We have ample bus parking and your driver will receive directions upon arrival.


Special Events:

Can I hold my event at The Discovery Park of America? Yes. please visit the Facility Rentals section of our website.
What is your pricing structure? Please visit the Facility Rentals section of our website.
Do you have specific service providers and vendors for my event? We will provide you with a list of approved caterers and vendors. Please call 731-885-5455 and ask for the events department for details.
Can my event be the only one on at Discovery Park? That is determined on a case-by-case basis based on the event size and other requirements.
Can I bring my own entertainment to my event? Yes, you may book your own band or DJ. The entertainment that you plan to provide must be prior approved by the Discovery Park Events Director.
Do you offer group discounts for package events? Yes. Please call 731-885-5455 and ask for the events department.


School Field Trips:

Where can I find tips for planning a field trip for my class? Please visit the Education section of our website for complete details.
How much is it for a field trip? Please visit the Education section of our website for details about field trip pricing, policies, and procedures.
Where can I find other teacher resources? Check out our Teacher Resources page!
What are your resources for visits from home school families? We have Homeschool Days every third Tuesday from September 2016 through April 2017! Check out our Homeschool page!

involvement:

Would you like to be involved as a sponsor or partner of Discovery Park of America? You can have your name on our sponsor board and be involved in making Discovery Park of America bigger and better each year. If you are interested, please call the marketing department at 731-885-5455. 

Here are the sponsors and partners that help make Discovery Park of America a great, educational place for all to learn and play.

Sponsors:

ATA Magnolia Place Simmons Bank
Southern Machinery Repair Union City Rotary Club City of Union City

Partners:

Allen Searcy Builders Baptist Memorial Hospital Bill Latimer
Blue Bank Resort Blue Steel Tool, Inc. Bluecross Blueshield of Tennessee
Bud Light Buddy’s Wrecker Service Center Point Business Solutions
Clark Cattle Company Commerical Bank Dixie Gun Works
Dr. Paul Marsidi  DWS – Raymond James Everett Stewart Regional Airport
Final Flight Herman Jenkins Motors Hill’s Hardware
Hooked on Science J.D. Distributors Leaders Credit Union
Los Portales Martha Sharpe McDonald’s
Mike Rinker Mississippi River Corridor Obion County Cornfest
OneMain Financial Patti’s – Grand Rivers Reelfoot Bank
Reynold’s Brothers Sammies Snappy Tomato Pizza
Subway Tennessee National Guard Tennessee Soybean Association
Tennessee Tractor Thunderbolt Broadcasting Tri-State International
TVA UC Daily Messenger Union City Coca-Cola
Union City Electric UTM Wal-Mart
WENK Westan Insurance Williams Country Sausage
WLJT-TV    

 

Additional Resources:

Want more information about Union City and the surrounding area? Check out these helpful links below!

Local
Obion County Chamber of Commerce
City of Union City
Main Street
The Union City Daily Messenger
Union City Rotary Club

Regional
Kentucky Lake Tourism
West Tennessee Tourism
Kentucky Mississippi River Trail
Hooked on Science
Columbus Belmont State Park
Blue Bank Resort
Reelfoot Lake Tourism Council
Mississippi River Corridor Project
Weakley County Chamber of Commerce
Clover Creek Lodge

Tennessee
Tennessee Vacation
USA Chamber Website (resource to all counties)